CEO’s – why your real rainmaker probably sits in your HR team
I’m perhaps painting a simplified picture, but I do know many firms viewed “Personnel” as a cost centre. In many ways, the world was simpler. The technology didn’t exist to work remotely, and the primary purpose of business was to make a return for shareholders. However, the corporate world we live in today has rapidly evolved and pandemic period between 2020 and today has asked as a microcosm of some of the issues a modern-day HR professional finds themselves involved in: mental health, business continuity, diversity, social justice, ESG, talent attraction, retention, hybrid working, comp & bens reviews, change projects, strategy and culture. Whilst many of these issues are ever present in an HR professionals in-tray, all were intensified during the pandemic. Hybrid working has been a boon to many, but how do you build culture in a remote world? How does a firm evaluate performance, or spot the signs of mental health problems early when you rarely see a colleague? Changes in the labour market have created huge talent shortages and in businesses that can’t pass on all their increased costs to customers, the challenge of retaining staff has been key when pay rises can’t always keep up with inflation.
During the height of the pandemic, I spoke to a retired CEO and one of their key thoughts? Leadership teams need their HR colleagues more than ever. They are the glue and sounding board between management and their teams. The sheer amount of change we all experienced at the time, most of which has stayed with us, threw up so many different business connotations and emotions – most of which leadership teams wouldn’t have even given thought to – HR were one of the few teams able to capture the data and feeling flowing through an organisation.
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I listed the following as being some of the key themes we saw HR teams dealing with during the pandemic: mental health, business continuity, diversity, social justice, ESG, talent attraction, retention, hybrid working, comp & bens reviews, change projects, strategy and culture. If you believe that business performance comes from a combination of factors working together positively and what Dave Brailsford at British Cycling termed “marginal gains”, your HR team can affect a great many of these. Want to enter a new market? Hire the right person. Team responsible for hiring? HR. Want to ensure that your working environment rewards fairly and retains good people? Team responsible for this? HR. You get my point.
I mentioned we aren’t HR recruiters, and we aren’t really, but we have successfully placed HR professionals for existing clients. We are professional headhunters and so the process is the same. What has been interesting when working on these searches is how the best firms, the most successful employers, don’t skimp when it comes to paying for HR talent. They not only pay well on base salaries, but on bonuses too, understanding the commercial impact a good HR professional can have.

About Fram Search
Established in 2010, Fram Search is a specialist financial services recruitment consultancy. We focus on mid-to-senior hires in the UK and internationally.
We provide high quality contingent and retained recruitment services to boutiques and global brands. We have long established relationships, outstanding market knowledge, and access to deep talent pools. Fram takes a highly consultative approach, combining outstanding tech with a human approach. We are proud that our contingent fill rate is nearly three times the industry average and we augment our retained search methodology with rigorous psychometric testing. We take ESG seriously, we are champions of diversity and all staff have undertaken unconscious bias training. We also carbon offset.
Please contact us on 01525 864 372 / [email protected] to learn more.
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